EU & Swiss Privacy Policy

Welcome to NextShopper’s EU & Swiss Privacy Policy (hereinafter, “NextShopper,” “Company,” “us,” “our,” or “we”).

This Policy explains how NextShopper processes the personal information of individuals located in the United Kingdom (“UK”), European Union (“EU”), European Economic Area (“EEA”), and Switzerland (collectively, the “Data Subjects”) who visit our website, nextshopper.org, and other domains operated by us (collectively, the “Sites”), or who are customers using our online marketing, SEO, and web development services (collectively, the “Platform”).

This Policy outlines how we collect, use, disclose, and protect the information of Data Subjects in compliance with data protection laws applicable in the UK, EU, EEA, and Switzerland (collectively, “Data Protection Laws”). Your use of the Platform, including any visits or interactions, signifies your acceptance of this Policy. In the event of a conflict between this Policy and our Global Privacy Policy, this Policy takes precedence.

1. Our Relationship to You

To understand our data protection obligations and your rights under this Policy, it’s important to identify your relationship with NextShopper:

• User: An individual who provides personal information by visiting our Site, signing up for our newsletter, or otherwise engaging with our content. NextShopper is the “Data Controller” in this relationship.
• Customer: A User who utilizes NextShopper’s services (the “Platform”). NextShopper acts as a “Data Processor” for Customers’ data.
• Customer End User: Someone who provides personal information to our Customers. We do not control or manage this data; please consult our Customers’ privacy policies.

2. Notice

NextShopper provides notice through this Policy and may issue additional notifications (e.g., pop-ups) regarding data collection and use. As a data processor, NextShopper supports Customers in their data protection compliance efforts, but it is the responsibility of Customers to notify their end users.

3. Collection of Personal Information

In general, NextShopper collects:

• Registration data: name, email, and any optional login data.
• Profile data: biographical details, skills, etc.
• Financial data: payment and billing information.
• Transaction data: details about projects and interactions on our Platform.
• Online identifiers: IP address, geolocation, browser type, etc.
• Interaction data: click-stream data, forum posts, survey responses, etc.

Please read our Cookie Policy for more information on tracking technologies.

4. Purposes of Processing

Under Data Protection Laws, we process your data for:

• Network security
• Enforcing our terms and agreements
• Providing our Platform and related communications
• Ensuring quality control and customer service
• Personalizing your experience
• Marketing (with your consent)

Legal bases for processing include your consent, legal compliance, performance of a contract, or legitimate interests.

5. Third-Party Sources of Information

We only collect information from third parties that you voluntarily connect to the Platform (e.g., logging in via Google).

6. Third-Party Recipients

While we primarily handle data processing, we engage vetted third-party vendors (e.g., payment processors, storage providers) under strict contractual obligations aligned with this Policy.

7. Retention

Your data is retained only as long as necessary for its purposes:

• Marketing contact info: Retained indefinitely until you unsubscribe.
• Browser data: Stored up to one year from collection.
• Analytics data: Stored up to five years.

Contact [email protected] for further details.

8. International Transfers

We may transfer data internationally using appropriate mechanisms, such as Standard Contractual Clauses, as needed.

9. Accountability for Onward Transfer

NextShopper ensures onward transfer compliance through binding agreements with our third-party vendors, consistent with Data Protection Laws. We also respond to lawful requests for information disclosure where required.

10. Security

We take the security of your data seriously, with safeguards such as encryption and firewalls. See our Global Privacy Policy for further security details.

11. Direct Marketing

NextShopper may use your data to send you marketing communications about our Platform. You can opt out by contacting [email protected] or by adjusting your email preferences.

12. Your Rights

As a Data Subject, you have rights to:

• Withdraw consent
• Access and correct your data
• Be forgotten
• Data portability
• Restrict processing
• Notification of data changes

You may exercise these rights by contacting [email protected].

13. Limitations to Your Rights

Your rights may be limited where:

• Access is legally prohibited
• It infringes others’ privacy
• The request is unreasonable

14. Recourse, Enforcement & Liability

For privacy concerns, contact us at [email protected]. Unresolved issues may be escalated to an independent dispute resolution service.

15. Children’s Data

We do not knowingly collect data from individuals under the age of consent (13-16, depending on jurisdiction). Please notify us if you are aware of such data being shared with us.

16. Changes to This Policy

We may update this Policy periodically. For significant changes, we’ll notify you by email or on the Platform. Continued use of our services constitutes acceptance of any changes.

17. Contact Us

If you have questions about this Policy, please reach out to us at:

NextShopper
3 Hasan Nagar Road, Kamrangirchar, Dhaka -1211, Bangladesh
Email: [email protected]
Phone: +8809697626435